Privacy Policy

1. Introduction

At Hairdo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email, phone number, profile photo
• Payment Information: M-Pesa number, bank details (processed securely)
• Profile Data: For stylists - qualifications, portfolio, services offered
• Communication: Messages between users, support inquiries
• Usage Data: How you interact with our platform
• Camera and Photos: Profile pictures and portfolio images (with your permission)

3. Device Permissions

Our mobile app may request the following permissions:

• Camera: To take profile photos and capture portfolio images for stylists. This permission is only used when you actively choose to take a photo within the app.
• Photo Library: To select existing photos from your device for your profile or portfolio.
• Location (optional): To show nearby stylists and provide location-based services.
• Notifications: To send booking confirmations, reminders, and updates.

You can manage these permissions at any time through your device settings. Denying camera access will not prevent you from using the app, but you won't be able to take photos directly within the app.

4. How We Use Your Information

We use collected information to:

• Provide and maintain our Service
• Process bookings and payments
• Connect clients with stylists
• Send service-related communications
• Improve our platform and user experience
• Ensure safety and prevent fraud
• Comply with legal obligations

5. Information Sharing

We may share your information with:

• Other Users: Stylists see client booking info; clients see stylist profiles
• Service Providers: Payment processors, cloud hosting, analytics
• Legal Requirements: When required by law or to protect rights

We never sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting us.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

9. Cookies

We use cookies and similar technologies to improve user experience. See our Cookie Policy for more details.

10. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@hairdo.com