Community Guidelines
Our guidelines help create a positive experience for everyone on Hairdo.
Hairdo is built on trust and respect. These guidelines apply to all users—clients and stylists alike. By using our platform, you agree to follow these standards and help us maintain a welcoming community.
Do
- ✓Treat everyone with respect and courtesy
- ✓Communicate clearly about your expectations and needs
- ✓Show up on time or notify in advance if you'll be late
- ✓Leave honest and constructive reviews
- ✓Report any issues through proper channels
- ✓Maintain professional boundaries
Don't
- ✗Discriminate based on race, gender, religion, or any protected characteristic
- ✗Use offensive, abusive, or threatening language
- ✗Share personal information without consent
- ✗Attempt to conduct transactions outside the platform
- ✗Leave fake or malicious reviews
- ✗Repeatedly cancel or no-show appointments
Additional Guidelines for Stylists
Service Quality: Deliver services as described in your profile. Be transparent about your skills and experience.
Hygiene Standards: Maintain a clean workspace and use sanitized tools. Follow industry best practices for health and safety.
Accurate Listings: Keep your profile, pricing, and availability up to date. Use genuine photos of your work.
Professional Conduct: Respond to inquiries promptly and maintain professional communication at all times.
Enforcement
Violations of these guidelines may result in warnings, temporary suspension, or permanent removal from the platform. We take all reports seriously and investigate thoroughly. If you believe someone has violated these guidelines, please report it through the app or contact our support team.